Terms of service

1. Eligibility

By using this Website, you represent that you are at least 18 years old or the age of majority in your jurisdiction and legally capable of entering into binding contracts.

2. Orders & Acceptance

All orders placed through the Website are subject to acceptance and availability.

We reserve the right to:

- Refuse or cancel any order at our sole discretion

- Limit quantities purchased per person or per order

- Request additional verification information before accepting an order

An order confirmation email does not constitute final acceptance. We reserve the right to cancel any order prior to shipment.

3. Product Information & Natural Materials

Our products are crafted using natural leather, shearling, and other premium materials. Variations in texture, grain, color tone, or finish are inherent characteristics of natural materials and craftsmanship and shall not be considered defects.

We make every effort to display product colors accurately; however, we cannot guarantee that your device’s display reflects the true color.

4. Pricing & Errors

All prices are listed in USD unless otherwise stated.

In the event of a pricing, typographical, or system error, we reserve the right to:

- Cancel the affected order

- Issue a full refund

- Offer the option to purchase at the corrected price

We are not obligated to honor incorrect pricing resulting from technical or human error.

5. Payments & Fraud Prevention

All transactions are processed through secure, encrypted third-party payment providers.

We reserve the right to:

- Cancel or refuse any order suspected of fraud or unauthorized activity

- Request additional identity or payment verification

- Report fraudulent activity to appropriate authorities

BATIGUN LLC is not responsible for declined transactions caused by your payment provider.

6. Shipping & Risk of Loss

Shipping times provided are estimates and not guaranteed.

Risk of loss and title for products pass to the customer upon delivery to the shipping carrier.

BATIGUN LLC is not responsible for:

- Carrier delays

- Customs delays or duties

- Lost or stolen packages after confirmed delivery

Customers are responsible for any applicable customs duties, taxes, or import fees.

7. Returns & Exchanges

Returns and exchanges are governed by our separate Return Policy, which is incorporated into these Terms by reference.

We reserve the right to refuse returns that do not comply with our stated policy.

8. Intellectual Property

All content on this Website, including but not limited to:

- Trademarks

- Logos

- Product designs

- Images

- Text

- Graphics

are the exclusive property of BATIGUN LLC and are protected by U.S. and international intellectual property laws.

Unauthorized reproduction, distribution, resale, or commercial use is strictly prohibited.

9. Disclaimer of Warranties

This Website and all products are provided “as is” and “as available” without warranties of any kind, express or implied, to the fullest extent permitted by law.

We do not guarantee that:

- The Website will be uninterrupted or error-free

- Defects will be corrected

- The Website is free of viruses or harmful components

10. Limitation of Liability

To the fullest extent permitted by law, BATIGUN LLC shall not be liable for:

- Indirect, incidental, punitive, or consequential damages

- Loss of profits, revenue, or data

- Any damages exceeding the amount paid for the product giving rise to the claim

This limitation applies regardless of the legal theory asserted.

11. Indemnification

You agree to indemnify, defend, and hold harmless BATIGUN LLC and its officers, members, employees, and affiliates from any claims, damages, liabilities, and expenses arising from:

- Your misuse of the Website

- Violation of these Terms

- Violation of any law or third-party rights

12. Force Majeure

We shall not be liable for failure or delay in performance due to causes beyond our reasonable control, including but not limited to:

- Natural disasters

- Pandemic

- Government actions

- Supply chain disruptions

- Labor disputes

13. Dispute Resolution & Arbitration

Any dispute arising out of or relating to these Terms or your purchase shall first be resolved through good-faith negotiation.

If unresolved, disputes shall be resolved by binding arbitration in the State of New Jersey, in accordance with the rules of the American Arbitration Association.

You waive the right to participate in class actions or jury trials.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict of law principles.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Information

BATIGUN LLC

New Jersey, United States

Email: info@bensueofficial.com

Business ID: I30-1463262